My HP Flatbed printer was having problems and I didn’t know what to do. All 4 White printheads were clogged, and we weren’t able to clean them with same the method we usually used. As we were were about to replace them, someone suggested us to call Raviv to ask for his advice. Although we didn’t know him, he knew exactly how to help. Raviv troubleshot the problem over the phone, explaining to us that we just needed to clean the heads another way. He then sent us a cleaning procedure and went over with us how to properly fix it. Then, when we later needed another another part for the same machine, he directed us to an inexpensive store to buy it. Thanks to his miraculous efforts, we saved $10,000, one big headache, and now our machine is as good as new.
The JB, NC